UNO VIVA is the first AI-powered voice reservation assistant built for hotels.

Available 24/7 in 14 languages, it automates guest calls, syncs real-time rates, and manages bookings—ensuring no call goes unanswered. Guests can book, modify, or cancel reservations, and even get personalized property suggestions based on their needs.

Curious how UNO VIVA can transform your guest experience?

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Earning Trust. Powering Innovation.

Trusted by Google for 10+ Years to Power Digital Marketing for Hotels. This recognition places RateGain among the top 3% of Google Partners globally.

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Innovation, Unboxed.

RateGain Partners with Revenue Analytics to Transform Hotel Pricing with Real-Time Rate Intelligence for Smarter Revenue Growth

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AI: Not a Possibility, a Necessity

At HICSA 2025, our Founder Bhanu Chopra shared how AI is no longer a futuristic concept but a present-day necessity for the hospitality industry.

Watch the full video to understand how technology is redefining the business of hospitality.

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Watch the Full Video
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Smarter Support, Built In: Introducing Your New AI Assistant

We’ve launched a next-gen, Generative AI-powered chatbot—your always-on hotel assistant—now integrated into Channel Manager and Navigator.

From optimizing rates to updating ARI, the chatbot delivers contextual, real-time support directly inside the platform—no need to raise a ticket or switch tabs.

What's New?
Ask questions naturally—get instant, accurate answers
Troubleshoot rate parity, pricing, and configuration issues in seconds
Auto-detects user screen and suggests relevant help
Available in multiple languages for global teams

Designed to save time, reduce support dependency, and empower every hotelier—from revenue managers to ops teams—to do more, faster.

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How are you solving Multi-Channel attribution?

Tired of scattered analytics? UNO’s new pixel tracking tools simplify campaign setup and unify your performance data—making multi-channel attribution easier than ever.

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For hotel marketers, Smart Bidding can be both exciting and complex. But Smart Bidding isn’t a one-size-fits-all solution. Choosing the right strategy depends on your hotel’s objectives:

Create Demand vs. Capture Demand
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Meta = Inspire travelers through stunning visuals and interest-based targeting.
Google = Convert high-intent guests already searching for you.

When to Make the Move
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If you’re seeing saturated audiences or rising CPAs on Meta, it’s time to diversify. Start testing with 10–30% of your paid media budget without disrupting performance.

Full-Funnel Fit
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Use Demand Gen to inspire, PMax to retarget, and Search/Hotel Ads to drive bookings.

Reuse What Works
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Turn Meta carousels into Display Ads and Reels into YouTube Shorts—no need to reinvent.  
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Expanding to Google Ads isn’t about switching platforms.
It’s about meeting the traveler at every step—from dreaming to booking.
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About Us: RateGain is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. For more information, visit www.rategain.com
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